My musings

10k Hours & Recovery

I put in my “10k hours” of practice towards my self-care, self-love, & personal development before anyone paid attention to me. When...

Authentic Stream of Consciousness

You can’t trick the Universe into thinking you’re making progress, when all you’re doing is stealing/copying/appropriating someone’s...

Future Proof Podcast

Happy Monday! Happy to share my first podcast feature with you all. A few weeks ago I was interviewed by Valerie Zaric, host of the...

"Leveling up" Your Customer Journey

Happy Friday! 🙂...honestly, there’s much more to it than just “leveling up” your Customer Success. I’ve compiled 10+ years of my lessons...

Don't Count Yourself Out: Lessons for Job-seekers & Entrepreneurs w/Fonz Morris

Happy New Year! We're back with another episode (Epi.7) of the CandShout podcast show featuring, Alphonso "Fonz" Morris. Fonz is an HBCU...

50+ Tips: Customer Service Roadmap

It’s Cyber Monday & Shopify announced that independent businesses generated $2.4B+ in sales on Black Friday‼️😳 The insights from Shopify...

Get Hired at Google

I took a week off for self-care. I'm back this week with a new episode of the CandShout Podcast. This episode features a discussion with...

Pay Me For My Time featuring Racquel Coral

Pay Me For My Time Feat. Racquel Coral.

Customer Success for Entrepreneurs

The Roadmap to Customer Success for Entrepreneurs and small business owners.

Tacklebox Accelerator

I'm excited to announce that I've been accepted into a startup accelerator program...